Tracked to the bank.
“Where's my money?” gets answered before anyone asks. Payees get a live tracking page and an email when their payout moves, your systems get a webhook on every change, and failures arrive with the rail's reason.
Payouts that never turn into a support ticket
Fails loud, with the rail's reason
A failed or returned payout reaches your webhook with the rail's return code, like R03, and the payee sees it on their timeline. Send a replacement in one call.
Webhooks on every change
Signed and retried for up to an hour, so your ledger never misses a change and you know before the payee asks.
Support sees it too
One timeline with the account's last 4 digits, so nobody digs through bank files.
Live in three steps, not three sprints
- 01
Payout sent
Cleff records each state change as it happens.
- 02
Payee checks the link
The same no-login link shows the live timeline.
- 03
Support looks it up
Your team sees exactly what the payee sees.
AI support that knows every payout
Connect Cleff's MCP to Zendesk, Intercom or Slack. When a trader or affiliate asks where their money is, your support AI looks the payout up and answers with the exact status, or hands it to a person with the full context.
- Precise answers: status, amount, arrival time and the account's last 4 digits
- Hands off to a person with the timeline, the rail's reason and follow-up links
- Read-only by design: it can look a payout up, never move money
Questions teams ask before they switch
Something else on your list? We'll walk through it on a call.
Does the payee need an account?
No. Status lives behind a no-login link, like the one they used to choose bank or card.
Can we pull status into our own product?
Yes. Use webhooks and the API to render status yourself.
What about failed payouts?
Failures show up on the timeline and in webhooks, with the rail's reason, so you can follow up or send a replacement.
How long does the tracking link work?
90 days from the payout.
Can our support bot answer payout questions?
Soon. A read-only MCP will let the AI in Zendesk, Intercom or Slack look up a payout and answer, or escalate to your team with the context.
Your next payout, in minutes
Built by founders from fintech, AI and prop firms, where rewards matter more than payroll.
- 1Book a 15-minute demo
- 2We run a sandbox payout with you
- 3We start go-live and your instant-rail approval